LA Reefs Guarantee
We have an extremely good track record and buyers can rest assure that problems rarely occur. Our satisfaction rate is way above average at over 99%. However, in the event that problems occur, we are one of the easiest and understanding vendors to work with on guarantees. Our philosophy is to see things from the side of the hobbyist. Our guarantee for livestock is three days after reception. We only require notifications of any DOAs within five days along with pictures for confirmation. A store credit for the lost items will then be given after receiving the pictures.